This is my first time using this service, and I'm not sure which menu option to choose.
Please rest assured. During your consultation after you arrive, we’ll discuss the condition of your hair, your concerns, and your desired results to recommend the best treatment plan for you.
It’s okay if you haven’t decided on a specific treatment yet—whether you’re concerned about frizzy hair, want to repair damage, or aren’t sure which treatment is right for you.
If you let us know your hair concerns when you make your appointment, we’ll provide you with all the details, including the estimated treatment time.
How do I make a reservation? Can I make a same-day reservation?
We accept reservations via LINE, direct messages, and other channels. Same-day reservations are also available if we have openings.
If you have a specific date, time, service, or stylist in mind, please let us know when you make your reservation.
Reservations fill up quickly on weekends and during peak hours, so we recommend booking early.
Can I visit without a reservation?
We can accommodate you if there is an opening, but we generally recommend making a reservation in advance.
At Cuu, we place great importance on providing personalized consultations and treatment time for each guest, so we give priority to guests with reservations.
We recommend making a reservation in advance to minimize wait times and ensure a smooth experience.
Do you offer counseling in Japanese, Thai, and English?
We primarily offer consultations in Japanese and Thai. We also accommodate consultations in English.
We recommend bringing photos of hairstyles or images that inspire you.
We’ll discuss the subtle nuances that are hard to convey with words alone while assessing your hair texture, facial structure, and current hair condition, and we’ll finalize the look together before proceeding with the service.
How long do haircuts, color treatments, and hair treatments take?
Treatment times vary depending on the service, hair length, and hair condition.
As a general guideline, a haircut takes about 1 hour, while services that include coloring or a treatment may take around 2 to 3 hours.
If you’re getting a straightening treatment or combining multiple services, the appointment may take even longer.
If you have other plans, please feel free to let us know when you make your reservation.
Can I get my hair colored, straightened, and treated all on the same day?
Yes, if your hair is in good condition, we can perform the treatment on the same day.
However, depending on your history of bleaching or previous straightening treatments, as well as the condition of your hair, we may adjust the treatment plan or suggest splitting it over two days to minimize stress on your hair.
At Cuu, we don’t just consider whether a treatment can be done “on the same day”; we also take into account how to help you maintain beautiful hair in the long term when recommending treatments.
Which treatment do you recommend for damaged, unruly, or frizzy hair?
The recommended treatments vary depending on the cause of your concerns.
If you’re concerned about dryness, damage, or a lack of shine, we recommend the Hydrogen Treatment or the Glossed Treatment.
If you want to improve natural curls, waves, or frizz, we recommend the Straight Esthetic.
If you’re concerned about the condition of your scalp or feel it’s tired, we offer treatments such as a head spa—we’ll tailor our recommendations to the specific condition of your hair and scalp.
Even for the same concern—such as “frizzy hair”—the required treatment differs depending on whether it’s caused by damage or natural texture, so we’ll thoroughly assess your condition during your consultation.
How are Hydrogen Treatment and Glossed Treatment different from regular hair treatments?
At Cuu, we offer a variety of treatments tailored to your specific hair concerns and desired texture.
Hydrogen is recommended for those who want to tame frizz caused by dryness or damage and achieve shiny, manageable hair.
Glossed Treatment is recommended for those who not only want to repair damage but also wish to further enhance their hair’s texture, manageability, and shine.
Since the optimal treatment varies depending on your hair type and history of damage, we will recommend the treatment best suited for you following a consultation.
Do the prices vary depending on hair length and volume?
Pricing varies depending on the service.
For services that may incur additional charges based on hair length, hair volume, the amount of product used, or the specific treatment, we will always explain these details to you before the service begins.
Please rest assured that we will not begin the service until you have reviewed the treatment details and pricing following your consultation.
How often do you recommend visiting the salon to keep my hair looking its best?
While it varies depending on your hairstyle and the specific treatments received, most clients come in for maintenance every 1 to 2 months.
If you want to keep your color roots and hairstyle looking their best, we recommend coming in every 1 to 2 months.
By continuing to receive treatments regularly based on the condition of your hair, you’ll find it easier to manage and maintain a beautiful look.
At Cuu, we don’t just focus on the results of your visit—we also offer treatment plans and at-home care recommendations designed to keep your hair looking beautiful for months to come.